TIL Desk/Business/New Delhi/ Meta-owned WhatsApp banned over 19 lakh Indian accounts in May on the basis of complaints received from users via its grievances channel and through its own mechanism to prevent and detect violations, as per the latest monthly report published by the messaging platform. The new IT rules which came into effect last year mandate large digital platforms (with over 50 lakh users) to publish compliance reports every month, mentioning the details of complaints received and action taken.
“As captured in the latest monthly report, WhatsApp banned over 1.9 million accounts in the month of May,” a WhatsApp spokesperson said. The user-safety report has details of the user complaints received and the corresponding action taken by WhatsApp, as well as its own preventive actions to combat abuse on the platform, the spokesperson added. An Indian account is identified via the +91 phone number prefix.
According to the report released on Friday, 19.10 lakh Indian accounts were banned by WhatsApp between May 1 and May 31, 2022, using the “abuse detection approach, which also includes action taken in furtherance to negative feedback received from users…” In comparison, the messaging platform had banned over 16 lakh accounts of Indian users in the month of April, and 18.05 lakh such accounts in March.
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