Delhi-NCR, India, State

Rajnath launches app for paramilitary forces to air grievances

Rajnath launches app for paramilitary forces to air grievances

TIL Desk/National/New Delhi/ Home Minister Rajnath Singh on Friday launched a mobile-based grievance redressal application for central paramilitary personnel, development that comes against the backdrop of burgeoning incidents of troopers taking to social media to voice their complaints. “Now I am only a click away,” Singh said after launching the app. He asked the personnel to send their grievances directly to his ministry.

Singh said his ministry was making efforts to ensure that the family of every trooper killed in action gets a compensation of at least Rs 1 crore. The centralised app for five Central Armed Police Forces (CAPFs) of CRPF, BSF, CISF, ITBP, SSB besides the Delhi Police has been launched about four months after BSF jawan Tej Bahadur Yadav took to social media to complain about alleged bad quality food being served to troops. Quite a few such videos followed in quick succession.

The minister, however, said he had proposed such an app for troops during the annual conference of Directors General and Inspectors General of Police in Hyderabad last year. “I had expressed my desire to connect with the jawans of these forces…I had said we should do something for them. There is a provision for solving the problems of the personnel within their respective forces but there are some issues or problems where the help of the MHA (Ministry of Home Affairs) is required.

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