TIL Desk/Business/Washington/ Boeing CEO Dennis Muilenburg said the safety systems on its 737 MAX jets were properly designed, but the pilots did not “completely” follow the procedures that the company had outlined to prevent the kind of malfunction that caused the two fatal crashes within a span of five months.
The company’s anti-stall software, called MCAS, was a common link in the March 10 crash of an Ethiopian Airlines jet and October crash of the Lion Air 737 MAX. The two accidents killed a total of 346 people and led to a global grounding of the aircraft.
“When we design these systems, understand that these airplanes are flown in the hands of pilots,” Muilenburg told the media on Monday following Boeing’s annual shareholder meeting in Chicago.
He added that Boeing was unable to find any “technical slip or gap” in building its MCAS software. It met Boeing’s design and safety criteria, and adhered to certification protocols, the CEO added.
