TIL Desk/Business/New Delhi/ A week after the Income Tax Department’s much publicised new e-filing portal went live, users continued to face technical glitches ranging from longer than usual logging time, inability to respond to notices and not all features functioning yet, chartered accountants said on Monday.
The new portal, “http://www.incometax.gov.in/”www.incometax.gov.in, was launched last Monday (June 7), which the tax department as well as the government said was aimed at making compliance more taxpayer-friendly.
But users complained of technical issues facing the site from the very first day and not everything has been fixed even after a week, chartered accountants (CAs) said, adding that taxpayers are unable to view past e-filed returns and many features/ facilities continue to be marked ‘coming soon’.
Finance Minister Nirmala Sitharaman herself had asked Infosys – the vendor which created the portal – and its Chairman Nandan Nilekani to fix the technical glitches. A day after the launch of the Income Tax Department’s new tax filing portal, social media users had flagged glitches in the new e-filing portal to the finance minister.
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