TIL Desk/Business/New Delhi/ Finance Minister Nirmala Sitharaman on Monday asked civil accounts officers to have a clear road map for seamless digital payments, saying there were lessons to be learnt from the “technology-driven glitch” that happened at the National Stock Exchange (NSE) last week.
“Seamlessness of payments is more important… I will bring it here as an example to say even where complete foolproof systems are laid, you find in the NSE a couple of days ago when there was a glitch, a kind of technology-driven glitch, which nobody could have anticipated, but that glitch has cost us immensely and lessons are being learnt,” the minister said addressing the 45th Civil Accounts Day.
The NSE had on Wednesday halted trading on the stock exchange for nearly four hours due to a technical glitch. “Maybe that was an issue of interoperability between the two exchanges, but that is the kind of thing where seamless digital payment is the goal that we have to aspire for.” “That was also an example that tells us about how seamless payment modes or technology-driven platforms can face. “So, taking lessons from that, I would think seamless digital payments is something you have to clearly have a roadmap for,” Sitharaman said.
