TIL Desk/National/New Delhi/ Prime Minister Narendra Modi on Friday launched two customer-centric initiatives of the Reserve Bank of India (RBI) with a view to provide opportunities to retail investors to participate in the government securities market and contribute towards nation-building.
The two initiatives of RBI — retail direct scheme and integrated ombudsman scheme — will also promote financial inclusion, he said.The Prime Minister, while launching two innovative, customer-centric initiatives, said these schemes would expand the scope for investment and improve customer grievance redressal mechanism.
The retail direct scheme, he said, would provide access to small investors to earn assured returns by investing in securities and it will also help the government to garner funds for nation-building.
On the Reserve Bank-Integrated Ombudsman Scheme (RB-IOS), he said, it is aimed at further improving the grievance redress mechanism for resolving customer complaints against entities regulated by the central bank. With the launch of the scheme, he said, “One Nation-One Ombudsman” has become a reality.
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